Supplier terms

The supplier shall carry out the delivery with the level of professional skill expected of reputable suppliers within the same or similar industry.

The delivery shall conform to the requirements of the contract/order and shall meet all specifications regarding type, quantity, quality, characteristics, and packaging stipulated in the contract/order.
The delivery shall be suitable for its intended purpose and free from any legal defects of any kind.

The delivery shall be performed in accordance with applicable laws and regulations, and be professionally executed, documented, and/or verified by qualified and authorized personnel where required.

A supplier providing services shall obtain and maintain all necessary permits for the execution of the delivery, and shall, at the request of Fuel-service and their customers, be able to provide documentation confirming the existence of necessary permits.

If changes in laws, regulations, and public provisions that affect the delivery and come into force before the agreed delivery date occur, the supplier is obliged to carry out modifications in accordance with these changes.

The supplier shall not subcontract significant parts of the delivery without the written consent of Fuel-service and their customers. Such consent does not exempt the supplier from any obligations under the agreement.

Fuel-service or their customer shall not be considered the employer of the supplier’s personnel, even if such personnel perform services in collaboration with Fuel-service. At their own expense, the supplier shall promptly replace personnel who behave improperly or are deemed unfit to perform services under the agreement.

If the delivery does not meet Fuel-service or their customer’s requirements, Fuel-service shall promptly notify the supplier in writing that the delivery is not accepted, along with the reason for this. We prefer suppliers who meet the same requirements for overall health, safety, and environmental policies as us.

The supplier is responsible for ensuring that their personnel have the necessary public approvals, professional certifications, machinery operator licenses, and certificates or equivalents required to carry out the delivery. Fuel-service and their customer have the right to verify such information upon request.

The supplier shall ensure that all personnel performing work under this agreement possess valid work permits.

The supplier is responsible for ensuring compliance with legal requirements regarding working hours and overtime. Fuel-service can cancel the supplier’s service wholly or partially with immediate effect through written notice. Fuel-service can, through written notice, demand postponement of the service provided by the supplier, and regulate the consequences of such postponement.

Additional work or services beyond Fuel-service’s understanding: The supplier is obligated to clearly inform about costs that may not be considered customary by Fuel-service at the time of ordering.

The supplier is not permitted to invoice Fuel-service for costs that have not been clarified or understood by Fuel-service. An example could be where Fuel-service requests an adaptation of the product/service. The supplier is then obliged to disclose any associated costs. If the supplier chooses to perform the service/adaptation without informing about potential costs beforehand, Fuel-service may choose not to pay for the service.

Invoicing from the supplier shall only occur via EHF (Electronic Data Interchange), or by uploading the invoice directly to our invoicing system. Fuel-service only accepts invoices from suppliers registered as vendors with a signed supplier agreement. Link to the registration form for suppliers will be sent via email upon the first order to the supplier. In the same email, the supplier will receive information on how to send invoices via EHF or upload invoices alternatively.

Invoices sent by suppliers who have not registered in our system will be rejected. Invoices from the supplier must be received no later than 10 days after completion of the assignment. Fuel-service reserves the right to only pay parts of the invoice if the invoice is sent later than 2 months after completion/delivery. Due date shall never be shorter than 30 days.

Fuel-service does not accept interest notes or reminder fees for amounts under NOK 5000.

The supplier is required to treat information about Fuel-service and their customers’ business as confidential, and all papers and electronic communication shall remain confidential even after the termination of the contractual relationship.

In case of disputes, Oslo District Court / Conciliation Board shall have jurisdiction for the parties. The supplier hereby agrees not to use the option of sending bankruptcy notices as a collection method without first going through the Conciliation Board / District Court as the initial step.

The supplier is obligated to deliver as agreed. This also applies to verbal agreements.

When the delivery, or parts of the delivery, are invoiced based on actual time spent, the supplier’s personnel must daily fill out timesheets. Fuel-service shall approve timesheets before any invoice to Fuel-service can be issued. Approval of timesheets does not automatically approve invoices for materials used, equipment rental, etc. All invoicing must be approved in advance by Fuel-service.

Fuel-service is not responsible for incidents where equipment is damaged, stolen, or lost during transport when rented. The rental period is calculated from the actual rental start date, and not in cases where the carrier, outside of Fuel-service’s control, loses the item or it is delayed during transport.

Orders/purchases involving a commitment period are only accepted upon approval by the Managing Director. The supplier is responsible for verifying that the order is signed by a person authorized to sign on behalf of the company.

SwedishDanishFinlandEnglish